smart toiletVISIT OUR Global Marketing Department Office
Qingpu District, Shanghai, China
The issues that customers care about the most
Yes, the goods you receive are guaranteed to be exactly the same as shown in the pictures. We can take a video for you before shipment.
At the same time, if any damage occurs during transportation, we will hold the courier company accountable and ensure you are compensated for your loss.
If the product is damaged within one year under normal use, please contact us and we will provide a free replacement.
For minor issues, our staff will assist you online with repair guidance.
If the product is damaged due to natural disasters, please contact us. As our valued customer, we will offer you some humanitarian assistance.
It’s not complicated.
First, the installation is very easy—you can tell how to install it at a glance.
Secondly, we provide one-on-one online video guidance to assist you with the installation.
We will provide products that match your country’s voltage standards and plug type.
Furthermore, this service is provided at no additional cost to you.
We are a manufacturer based in China and ship directly from our factory.
Also, some of our products come with free shipping, so our prices are very competitive.
Additionally, if your order quantity is large, we are willing to offer price adjustments based on the actual situation.